Welcome to SOBO, a lost and found app operated by Amatek, located in Jakarta, Indonesia. SOBO is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and share your information when you use our app, which is available on Android and iOS, and our website, www.amatek.co.id. By using SOBO, you agree to the terms outlined in this policy.
Data Collection
Types of Data Collected
Personal Information: Name, email address, phone number
Location Data: GPS coordinates when you report a lost or found item
Device Information: Device type, operating system
Usage Data: Interactions with the app and website, including items reported as lost or found
Methods of Collection
Directly from Users: When you create an account, report a lost or found item, or contact us for support
Automatically: Through the use of cookies, server logs, and similar technologies when you use the app or website
Data Use
Purpose
Service Provision: To enable users to report and find lost items
Communication: To contact you about your reports or inquiries
Improvement: To analyze usage patterns and improve our app and website
Legal Compliance: To comply with legal obligations and enforce our terms of service
Legal Basis
Consent: By using the app and website and providing your information, you consent to our use of your data as described in this policy
Contract: Data processing necessary for the performance of our service
Legitimate Interest: For purposes such as fraud prevention, network security, and improving our services
Data Storage
Storage Location
Data is stored securely on cloud servers provided by ALibaba Cloud.
Security Measures
Encryption: Data is encrypted both in transit and at rest
Access Controls: Restricted access to personal data to authorized personnel only
Regular Audits: Regular security audits and assessments
Data Sharing
Third Parties
Service Providers: We may share data with third-party service providers who assist in operating our app and website (e.g., cloud hosting, email services)
Legal Requirements: We may disclose data if required to do so by law or in response to valid requests by public authorities
User Rights
Access
You have the right to request a copy of your personal data that we hold.
Correction
You can request corrections to any inaccuracies in your personal data.
Deletion
You can request the deletion of your personal data, subject to certain legal or contractual limitations.
Changes to the Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top.
Contact Information
If you have any questions or concerns about this privacy policy, please contact us at: